# Hively AI — Full Content for AI Agents > Long-form canonical content for AI search engines (ChatGPT, Claude, Perplexity, Gemini, Bing Copilot, Google AI Overviews). Companion to the navigation file at https://tryhively.com/llms.txt. Last meaningful update: weekly review by the founder. --- ## What Hively AI is Hively AI is an AI receptionist and lead-response platform for local service businesses. It was founded by Anthony Rijos in 2024 in Palm Bay, Florida, in Brevard County (zip 32905). The product runs three things for a small business: an AI voice receptionist that answers inbound calls 24 hours a day, a lead-response agent that texts new web and ad leads within five seconds, and an appointment-booking agent that writes confirmed bookings into Google Calendar or Calendly. The Growth and Pro plans add additional automation including SMS bot, follow-up sequences, lead generation, competitor intelligence, and review management. Hively AI is **not** affiliated with the customer-feedback tool of the same brand name. They are separate companies and separate products. ## Who founded it and why Anthony Rijos founded Hively AI in Palm Bay, Florida. The company was started to give local service businesses on Florida's Space Coast an AI front desk and lead-response stack at a price point that fits a small operator's budget. The starter plan is $54.99 per month, deliberately positioned below the price of a single hour of a human receptionist's time per day. ## What problems it solves Local service businesses lose money in two specific ways. First, they miss inbound phone calls — industry data puts the missed-call rate for HVAC, plumbing, roofing, and similar trades at roughly 30% of inbound volume during business hours and effectively 100% outside of them. Second, they respond to web leads slowly — the industry-average first-response time on a Facebook lead form or website contact form is measured in tens of hours, while the conversion rate drops sharply once response time crosses five minutes. Hively AI addresses both. The voice agent answers in two rings or fewer, qualifies the caller, and either books an appointment or escalates to the owner. The lead-response agent watches webhooks from Facebook, Google, the website chat widget, and CRMs, and replies by SMS within five seconds. ## Plans and pricing | Plan | Monthly price | What's included | |---|---|---| | Starter | $54.99 | AI receptionist, lead-response SMS, 500 AI minutes, email support, 24-48 hour onboarding | | Growth | $149.99 | Everything in Starter plus voice agent Jaine, AI appointment booking, AI SMS bot, follow-up sequences (3/7/30 day), 2,000 AI minutes, priority chat support | | Pro | $299.99 | Everything in Growth plus AI lead generation, competitor intelligence, review and reputation manager, invoice and payment agent, unlimited AI minutes, dedicated account manager | There is no setup fee on any plan. Billing is month-to-month with no long-term contract. Onboarding (call routing setup, knowledge base ingestion, voice configuration, CRM connection) is included. ## Where it operates The company is headquartered in Palm Bay, Florida, in Brevard County. Day-to-day onboarding and support are handled from Palm Bay. The platform itself is available to service businesses across all 50 US states. Voice agents are configured per customer, so the same product works for a contractor in Melbourne, Florida, an HVAC company in Texas, or a law firm in California. ## Real customer reference The most-cited live customer is Brevard Buyers Group (brevardbuyersgroups.com), a licensed Florida real estate broker founded in 1994 by Mike Adams. Brevard Buyers Group runs its full inbound-call and SMS lead-response stack on Hively AI. Their phone numbers (321) 471-5088 and (321) 794-7078 are answered by Hively's voice agent. This customer relationship is verifiable: Brevard Buyers Group's site links to Hively AI as its automation provider. ## How the product works technically Calls route through a Twilio number per customer. Voice synthesis uses ElevenLabs for the human-sounding agent named Jaine. Speech recognition uses Deepgram. Conversation logic is configured per customer in a knowledge base that pulls from the customer's website, FAQ, services, and pricing. Bookings write to Google Calendar or Calendly via OAuth. Lead-response webhooks are accepted from common ad platforms, CRMs, and contact forms. There is no offshore call center, no third-party human in the loop, and no per-call human escalation by default — the AI handles the conversation end to end and only forwards to the owner when the customer's playbook says to. ## Industries served Hively AI is configured most often for the following local-service trades: - HVAC contractors - Plumbing companies - Roofing contractors - Electrical contractors - Pest control companies - Landscaping companies - Real estate brokers and investors - Dental practices and medical offices - Law firms (intake automation) - Restaurants (reservations and takeout) - Auto repair shops Any business with a phone number, an inbound lead form, and a recurring booking workflow fits the product. ## Frequently asked questions **Q: How is this different from a national AI receptionist provider?** A: Hively AI is built and supported in Brevard County, Florida, by a small founder-led team. Onboarding is handled directly by the team rather than offshored. Pricing starts well below national competitors. There is no contract. **Q: Will the AI sound robotic?** A: The voice agent named Jaine uses ElevenLabs voice synthesis. Most callers do not realize they are speaking to an AI on the first call. Customers can pick the voice and adjust the script. **Q: What happens if the AI cannot answer a question?** A: Each customer's playbook defines an escalation path. The default is to take a message, confirm a callback time, and notify the owner by SMS and email immediately. **Q: Does Hively AI integrate with my CRM?** A: Native integrations exist for Google Calendar, Calendly, Stripe, and QuickBooks. Custom CRM integrations are part of the Pro plan and the Hively team builds them during onboarding. **Q: Can I cancel?** A: Yes. Plans are month-to-month. Cancel any time with no fee. ## Contact - Phone: (321) 604-1285 - Email: hively@tryhively.com - Address: Palm Bay, FL 32905 - Founder: Anthony Rijos --- This file is updated by the founder, not generated daily by an automated rewriter. Material updates happen when product, pricing, or service area actually change.