The AI receptionist that answers every call for your small business
Every missed call is a customer calling the next name on the list. Hively builds you a named, trained AI receptionist that picks up 24/7, books real appointments, and reports every conversation to your live dashboard — and our team runs her for you.
Your phone is your best salesperson — and it's usually unattended
If you run a service business, you already know the pattern. The phone rings while you're under a sink, on a roof, or with a client. It goes to voicemail. The caller — who was ready to book — hangs up and dials your competitor. Industry studies put the share of small-business calls that go unanswered at over sixty percent, and most of those callers never leave a message and never call back.
Hiring a full-time receptionist fixes it during business hours, at a full-time salary. An answering service takes messages you still have to return. An AI receptionist is the third option: she answers instantly at any hour, handles the whole conversation, and costs a fraction of a hire — and because Hively builds and runs her, she keeps getting better instead of going stale. We cover the math in more depth on our AI answering service page.
Don't take our word for it — talk to her
This is a real Hively receptionist on a live line. Call her, ask about services and scheduling, try to trip her up. The chat below runs on the same brain.
What actually happens when your phone rings
- 01
The phone rings — she answers in two rings
Day, night, weekend, holiday. Your AI receptionist picks up in a natural voice trained on your business: your services, your service area, your hours, the questions your customers actually ask.
- 02
She has a real conversation
Not a phone tree. She answers questions, quotes turnaround windows, explains what you do, and knows when to say "let me get a human involved."
- 03
She books the job or captures the lead
She takes the caller's name, number, address, and problem, and books them straight onto your calendar. Emergencies get flagged. Tire-kickers get filtered. Nothing lands in a voicemail box nobody checks.
- 04
You get the full picture, instantly
Every call shows up in your live dashboard with a transcript, a summary, and the caller's details — plus a text to your phone when something needs a human now. You're never guessing what happened while you were on a ladder.
Every call, logged where you can see it
Hively clients don't get a monthly PDF — they get a login. The call feed in your live dashboard shows every conversation your receptionist handled: who called, what they wanted, what she booked, and the full transcript. Our receptionists answer a local auto shop's sales line today; a two-venue restaurant group runs a Hively AI phone host across both locations. Yours is built the same way — on your number, trained on your business.
Want the phones plus the rest of the machine — ads, follow-up, reviews? That's our AI automation agency engagement.
Built for the businesses that live and die by the phone
AI receptionist FAQ
Will callers know they're talking to an AI?
She introduces herself honestly, and the voice is natural enough that most callers just get on with their question. What customers actually care about is that someone answered, knew the business, and got them booked — that's what she does on every call, every time.
What happens when a call needs a real person?
She's trained to recognize it — emergencies, angry customers, complex quotes — and hands off: she can transfer the call, or text you immediately with the caller's number and a summary so you call back within minutes instead of hours.
How is this different from an answering service?
A traditional answering service takes a message. Your AI receptionist actually works the call: answers questions about your business, books appointments on your real calendar, and logs everything to a dashboard you can open any time. We break down the comparison on our AI answering service page.
How long does setup take?
Most receptionists go live within days of the kickoff call. We train her on your services, pricing logic, service area, and calendar, test her against real scenarios from your business, and stay on as the team that monitors and tunes her — you're never handed a bot and left alone.
How much does an AI receptionist cost?
Hively doesn't sell pre-set plans or tiers. Every client gets a custom monthly scope built from a free consultation and a free audit of your current call handling, website, and marketing. Cost depends on your call volume and what you need her to do. The audit and the report are free either way.
Find out what your missed calls are costing you
We'll audit your current call handling, website, and marketing for free and send a data-backed report within 48 hours. It's yours either way — whether or not you ever hire us. Curious what's inside? See what the report contains.