We don't sell plans. We scope the work.
You won't find a three-column pricing table here, because we don't believe a plumber with two trucks and a restaurant with two venues belong on the same menu. Every Hively engagement starts with a free consultation and a free audit, and ends with one custom monthly scope built for one business: yours.
Free audit → custom scope. That's the whole model.
Fixed tiers force one of two bad outcomes: you overpay for services you don't need, or the vendor underdelivers on services you do. The audit-first model removes the guessing — the diagnosis is done, with data, before anyone talks numbers.
Free audit first
Before any conversation about money, we audit your website, marketing, phones, and AI setup — and send a written, data-backed report within 48 hours. The audit and the report are free either way.
One scoping meeting
We walk the report together, agree on what's actually worth fixing, and define the scope. No pressure sequence, no expiring discount — just the findings and a recommendation.
A written custom scope
You get one number for one clearly defined monthly scope — what's included, what it does for the business, and how you'll see it working in your live dashboard.
Four factors decide the scope
Custom doesn't mean mysterious. When we scope an engagement, these are the four inputs — and we'll show you exactly how each one applies to your business in the scoping meeting.
Which services you need
A business that needs SEO and a review flow is a different scope than one that needs ads, an AI receptionist, and a customer portal. You pay for the services in your scope — never for a bundle padded with things you don't use.
Your call and lead volume
An AI receptionist answering a dozen calls a week is a different workload than one covering two busy locations all day. Volume shapes the scope honestly, in both directions — lighter volume means a lighter scope.
Build complexity
A lead-capture website, a booking system, and a role-login operations platform sit at very different depths. Development work is scoped in defined phases, so you always know what a phase includes before it starts.
How fast you want it
Standard timelines keep scope lean. If you need the system live for a season, a launch, or a hiring push, we can compress the schedule — and the scope reflects the acceleration, stated plainly up front.
Curious what each factor looks like in practice? The development case studies show build complexity across real projects, and the marketing services page covers the service mix.
What the meeting actually covers
It's a working session, not a sales call. You'll leave with the audit findings explained, a clear recommendation, and a written scope to consider on your own time. Nothing expires at midnight.
And if the honest recommendation is "your current setup is fine, fix these two things yourself" — that's what the report will say. Proof over promises is the value we've built the whole company on, and it starts before you're a client.
- The audit findings — where you're losing calls, leads, or rankings, with the data behind each finding
- Which of the four scope factors apply to your business, and how they shape the recommendation
- What we'd build or run first, and why that order — quick wins before long plays
- What you'll see in your live dashboard from week one, so progress is visible, not promised
- Timeline: what happens in the first 30 days and what a normal month looks like after
- Every question you have about the model — including "what happens if we stop?" (you keep your site, your data, and the report)
Find out what you're losing first
The audit is free, the report arrives within 48 hours, and it's yours whether or not we ever talk scope. That's the model.